USPS Claims Program - EasyPost

The smartest way to file USPS claims

Over 40% of eligible shipping refunds never get filed, leaving millions in lost compensation each year. Filing claims directly with carriers is slow, inefficient, and exhausting for your team. Skip the manual submissions and automate your claims with EasyPost.

What is EasyPost’s USPS Claims program?

Your USPS Ground Advantage, Priority Mail®, and Priority Mail Express® shipments have $100 of built-in shipping insurance. EasyPost’s USPS Claims program makes it simple to take advantage of this coverage and recoup the funds owed to you. We automatically identify, claim, and recover funds from lost or damaged packages on your behalf.

$0

No upfront cost to join

$100

Up to $100 back per package

90%

High claims approval rate

$1M+

Over $1M in refunds recovered

Say hello to automated claims

USPS coverage

U.S. domestic Ground Advantage, Priority Mail®, and Priority Mail Express® labels are covered.

Dashboard reporting

Monitor your claims status, value, and more from the dashboard.

Lost and damaged

We automatically identify claimable lost and damaged packages.

Automated reminders

If a claimable package is missing information, we’ll send you a reminder.

No forms, no follow-ups

We eliminate the manual work—just enroll and leave the rest to us.

$100 built-in insurance

Leverage the USPS insurance already included with your label.

Seamless refunds

Refunds are credited directly to your EasyPost account.

$1M+ recovered annually

Put real revenue back into your pockets automatically.

How it works

  1. Enroll in USPS Claims - Start the enrollment process right from your EasyPost dashboard.
  2. Provide your package value - Simply leverage the API or upload a CSV in the dashboard.
  3. Get refunds automatically - Refunds will be credited to your EasyPost Wallet when USPS has approved your claims.

Looking for additional package protection?

EasyPost Guard offers complete shipping protection. See how our other products can help safeguard your business and profits:

Safeguard your profits with USPS Claims

Stop leaving money on the table. EasyPost is the only shipping platform that automatically identifies eligible USPS shipments, files the claim on your behalf, and recovers what you’re owed. No forms. No chasing. Just fast, effortless refunds from the coverage already built into Priority Mail, Priority Mail Express, and Ground Advantage.